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Customer Care


Have any questions or concerns? We’re always ready to help!

Send us an email at Info@shopbrightblack.com

Allow up to 24 hours for a response 

Shipping policy

Shipping takes 2-7 business days from when you place your order. We strive for fast shipping! If your order is taking longer than expected please send us an email. Once tracking number is sent, the package is in the hands of USPS. 


Returns & Exchanges 

No returns. Local Atlanta exchanges only. 

For refunds, please send a detailed email on why you wish to receive a refund. 


Thank you for choosing Shop Bright Black!